Shipping
Processing Time All orders are processed within 2-5 business days (Monday to Friday, excluding holidays) from the date the order is placed.
Please note that during busy periods or special launches, processing times may be extended.
Domestic Shipping (United States) We ship orders to all 50 states, including the District of Columbia and U.S. territories such as Puerto Rico.
We offer the following shipping options:
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Economy Shipping: 7-10 business days.
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Expedited Shipping: 4-7 business days.
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Express Shipping: 3-5 business days.
Free standard shipping is available on orders over $200 USD within the continental United States.
Orders to Alaska, Hawaii, or U.S. territories may require additional delivery time.
Shipping Confirmation & Tracking Once your order has been shipped, you will receive an email with a shipping confirmation and tracking number.
Misdelivered Packages & PO Boxes Please provide accurate shipping information. We are not responsible for misdelivered packages due to incorrect or incomplete addresses. Shipments to PO boxes may be subject to delays.
If a package is marked as "Return to Sender," reshipment costs will be charged to the customer.
Lost or Stolen Packages Mystic Healing is not responsible for lost or stolen packages marked as delivered by the carrier. We recommend shipping to secure addresses.
If your package is lost in transit and not marked as delivered, contact us at info@mystichealing.com within 15 days of the last tracking update.
Returns Due to Delivery Issues If your order is returned due to an incomplete or incorrect address, or if it is unclaimed at your local post office, the cost to reship will be the responsibility of the customer.
Shipping Materials We are committed to eco-friendly practices. All shipments use biodegradable and recyclable materials.